Refund Policy

    Last updated: October 13, 2026

    30-Day Money-Back Guarantee

    We want you to be satisfied with Termsight. If for any reason you are not happy with your purchase, you may request a refund within 30 days of your order date.

    Refund requests are reviewed on a case-by-case basis. We reserve the right to deny refund requests that we reasonably determine to be abusive, fraudulent, or not made in good faith.

    How to Request a Refund

    Refunds are processed by our payment provider, Paddle, who acts as the Merchant of Record for all Termsight orders. To request a refund:

    1. Visit paddle.net and locate your purchase.
    2. Follow the instructions to submit a refund request.
    3. Alternatively, contact our support team at [email protected] and we will assist you with the process to the best of our abilities.

    Processing Time

    Once approved, refunds are typically processed within 5–10 business days, depending on your payment method and financial institution. We are not responsible for delays caused by payment processors, banks, or other third parties.

    After the Refund Period

    Refund requests made after the 30-day period will be reviewed on a case-by-case basis at our sole discretion. We are under no obligation to grant refunds beyond the 30-day window.

    Effect of Refund

    Upon a successful refund, your access to paid features will be revoked at the end of your current billing period or immediately, depending on the circumstances. Bravo Dos shall not be liable for any loss of data, settings, or configurations resulting from account downgrade or cancellation following a refund.

    Limitation of Liability

    Our total liability in connection with any refund shall not exceed the amount actually paid by you for the subscription period in question. All other limitations set forth in our Terms & Conditions apply.

    No Liability for Third Parties

    Refunds are handled by Paddle as the Merchant of Record. We do not control, and shall not be liable for, the actions, decisions, processing times, fees, or errors of Paddle, banks, card networks, or any other third party involved in the refund process. Any disputes regarding refund processing must be resolved directly with the relevant third party.

    No Refund for Misuse

    We reserve the absolute right to deny refunds where we reasonably suspect abuse, fraud, chargebacks made in bad faith, violations of our Terms & Conditions, or where the user has already received substantial value from the service. This determination is made at our sole discretion.

    Contact

    If you have any questions about our refund policy, reach out to us at [email protected].